Terms & Conditions

Website: www.decantre.store

By using our website, you agree to the Terms & Conditions outlined below. These terms govern your use of the services, content, and transactions conducted through Decantre.store. Please read carefully before proceeding.

A. Introduction

Welcome to Decantre.store – an online platform for authentic perfumes and decants. By accessing this website, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using the site. We may update these terms at any time. Continued use implies acceptance of any revisions.

B. Definitions

  • “Decantre.store”, “we”, “our”, or “us” refers to the company operating this site.
  • “You”, “user”, or “customer” refers to anyone accessing or purchasing from this website.
  • “Services” include our content, product offerings, and customer support available via www.decantre.store.

C. Intellectual Property & Content Usage

  • All product images, texts, logos, and custom designs on our site are protected by copyright and intellectual property laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  • Product descriptions may be based on brand-provided content or our personal experience and may vary slightly from actual scent performance.
  • Due to lighting and batch variations, juice color or packaging may differ slightly from website photos.

D. Decanting Process & Product Disclaimer

At Decantre.store, we offer authentic fragrance decants prepared in smaller volumes from original bottles. We ensure cleanliness and careful handling during decanting. However, we cannot be held responsible for:

  • Variations in performance (longevity, sillage, projection)
  • Differences in fragrance due to batch formulation or reformulation
  • Seasonal/weather-related changes in scent experience
  • Minor leakage, evaporation, or reactions with decant bottles over time

Note: All decants are freshly prepared and filled by hand. Slight imperfections may occur and are not considered product defects.

E. User Accounts & Security

  • Users must provide accurate, up-to-date information.
  • You are responsible for maintaining the confidentiality of your account.
  • We are not liable for unauthorized activity unless reported immediately.
  • Misuse of the platform may lead to account suspension without prior notice.

F. Website Availability

While we strive to maintain uninterrupted service, we may occasionally experience downtime due to maintenance or external factors. We are not responsible for losses arising from temporary inaccessibility.

G. Prohibited Conduct

You agree not to:

  • Submit false, offensive, misleading, or illegal content
  • Engage in fraudulent transactions or site manipulation
  • Violate any intellectual property rights
  • Upload viruses, spam, or any content that harms site integrity

H. Orders & Payment Terms

  • All orders are subject to availability and confirmation.
  • Prices and stock may change without prior notice.
  • We may request advance payment for high-value or custom orders.
  • Order confirmation emails do not guarantee final acceptance.
  • We reserve the right to cancel or limit any order without explanation.

I. Data Use & Privacy

Your personal data (e.g., name, contact info, address, and payment details) is collected only for order processing and service improvements. Please refer to our Privacy Policy for complete details.

J. Third-Party Links

Our site may contain links to third-party platforms for payment or delivery. We are not responsible for the practices, content, or privacy policies of these external websites.

K. Limitation of Liability

  • We are not liable for damages arising from the use or inability to use our website, including but not limited to direct, indirect, or incidental losses.
  • Errors in pricing, product listings, or delays may occur, and we reserve the right to correct such issues without liability.

L. Pricing Errors & Corrections

In case of incorrect pricing or listing errors, we reserve the right to cancel affected orders or adjust the price after prior notice. You will be refunded if any payment was made in advance.

M. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh.
All disputes arising shall fall under the jurisdiction of courts in Dhaka, Bangladesh.

N. Age Restriction

  • Our services are intended for users aged 18 and above.
  • If we learn that personal information was collected from a minor, we will delete it immediately.

O. Contact Us

For any legal, service-related, or general inquiries, please contact:
📧 Email: support@decantre.store
📱 Instagram: @decantre.store

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