Website: www.decantre.store

At Decantre.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website.

A. Introduction

By using our website, you agree to the terms outlined in this Privacy Policy. This policy is designed to ensure transparency and protect both the company and its users in accordance with applicable laws in Bangladesh.

B. Definitions

• “Decantre.store”, “we”, “our”, or “us” – refers to the business operating this website.
• “You”, “user”, or “customer” – refers to any individual visiting or interacting with our website.
• “Personal Data” – means any information that identifies you, such as name, phone number, address, email, or payment details.

C. What We Collect

We may collect and process the following data:

• C1. Personal Data
  Name, phone number, email address, shipping address, and payment information for order fulfillment and customer support.
• C2. Usage Data
  IP address, browser type, device type, pages visited, and time spent on the site — used to analyze and improve our services.
• C3. Cookies & Tracking
  We use cookies to improve user experience, support functionality, and track website analytics. You can manage cookie preferences through your browser settings.

D. How We Use Your Information

Your information is used for:

• Processing and delivering orders
• Customer support and issue resolution
• Marketing and promotional communication (only with your consent)
• Improving website experience and security
• Fraud detection and legal compliance

E. Data Sharing & Disclosure

We do not sell your personal data to third parties. We may share data with:

• Service providers (e.g., courier partners, payment gateways) for order processing
• Regulatory or legal bodies, if required by law or court order
• In case of a business transfer, such as merger or acquisition, your data may be transferred accordingly

F. Data Security

We implement industry-standard security measures, including encryption, access control, and secure payment systems to protect your data. However, no method of data transmission is completely secure, and users are advised to be cautious when sharing sensitive information online.

G. Cookies & Tracking Technologies

• Essential Cookies: Needed for core website functions
• Analytics Cookies: Help us understand how users interact with the website
• Advertising Cookies: May be used for targeted promotions (with consent)

You may disable cookies through your browser, though some features may not work properly.

H. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices. We advise reviewing their policies before sharing personal information.

I. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors. If such data is discovered, please contact us for immediate removal.

J. Your Rights

As a user, you have the right to:

• Access and correct your personal data
• Request deletion of your personal data (subject to legal or transactional obligations)
• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

K. Changes to the Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page. In case of major updates, you may be notified via email or website notification.

L. Governing Law & Jurisdiction

• This policy is governed by the laws of Bangladesh.
• Any disputes arising under this policy shall be resolved in the courts of Bangladesh, with Dhaka being the jurisdiction of enforcement.

M. Contact Information

For any privacy-related concerns or inquiries, please reach out to:
📧 Email: support@decantre.store
📱 Instagram: @decantre.store